H.R.4954

Keep Call Centers in America Act of 2025

Introduced·8/12/25
Introduced

H. R. 4954

Introduced in House · August 13, 2025

August 12, 2025

Ms. McDonald Rivet (for herself and Mr. Fitzpatrick) introduced the following bill; which was referred to the Committee on Energy and Commerce, and in addition to the Committees on Education and Workforce, Oversight and Government Reform, and Armed Services, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned

A BILL

To require the Secretary of Labor to maintain a publicly available list of all employers that relocate a call center or contract call center work overseas, to make such companies ineligible for Federal grants or guaranteed loans, and to require disclosure of the physical location of business agents engaging in customer service communications, and for other purposes.

1. Short title; table of contents; 2. Definitions; TITLE I—CONSEQUENCES FOR RELOCATING OR CONTRACTING CALL CENTER WORK OVERSEAS; 101. List of call centers relocating or contracting call center work overseas and ineligibility for grants or guaranteed loans; 102. Rule of construction related to Federal benefits for workers; 103. Report regarding Federal call center work locations; 104. Requirement that call center work under a Federal contract be performed inside the United States; TITLE II—REQUIRED DISCLOSURES IN CUSTOMER SERVICE COMMUNICATIONS; 201. Required disclosures by business entities engaged in customer service communications; 202. Enforcement

Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled,