The Keep Call Centers in America Act of 2025 mandates federal contracts require call center work to be performed in the United States, penalizes.

The Keep Call Centers in America Act of 2025 requires federal contracts to mandate that call center work be performed within the United States. It mandates the Secretary of Labor to maintain a public list of employers who relocate call centers overseas or contract such work, making these employers ineligible for federal grants or loans for five years. The Act also requires businesses to disclose the physical location of agents in customer service communications and the use of artificial intelligence. Violations incur penalties, and the Federal Trade Commission enforces compliance.

The Keep Call Centers in America Act of 2025 mandates federal contracts require call center work to be performed in the United States, penalizes.

The Keep Call Centers in America Act of 2025 requires federal contracts to mandate that call center work be performed within the United States. It mandates the Secretary of Labor to maintain a public list of employers who relocate call centers overseas or contract such work, making these employers ineligible for federal grants or loans for five years. The Act also requires businesses to disclose the physical location of agents in customer service communications and the use of artificial intelligence. Violations incur penalties, and the Federal Trade Commission enforces compliance.