Keep Call Centers in America Act of 2025 mandates call center work under federal contracts to be performed in the U.S.
The Keep Call Centers in America Act of 2025 requires federal agencies to ensure that call center work under federal contracts is performed within the United States. It mandates the Secretary of Labor to maintain a public list of employers who relocate call centers or contract call center work overseas, making these employers ineligible for federal grants or guaranteed loans for five years. Employers on this list must pay a penalty of 8.3% of their grant or loan payments and face cancellation of their grants or loans if they do not meet specific conditions.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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