Ohio HB349 prohibits employers relocating call centers abroad from receiving state grants, loans, and benefits for five years.
Ohio HB349, known as the Consumer Protection Call Center Act, bars employers from receiving state grants, loans, and other economic incentives for five years if they relocate a call center or significant call center operations to a foreign country. Employers must notify the state 120 days before such relocation. Failure to notify results in a civil penalty. State agencies must ensure all call center and customer service work is performed within the state. The act does not affect employee benefits.
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