New York S09524 mandates investigations into anonymous chronic complaints about private buildings or real property with residential tenants.

New York S09524 amends the administrative code to require agencies to investigate anonymous chronic complaints made to the 311 customer service center about conditions or circumstances in private buildings or real property with residential tenants. An agency must investigate each anonymous chronic complaint for three months from the date of the third such complaint. The agency must make a good faith effort to substantiate whether the conditions or circumstances exist and if they constitute a violation of any applicable law.

New York S09524 mandates investigations into anonymous chronic complaints about private buildings or real property with residential tenants.

New York S09524 amends the administrative code to require agencies to investigate anonymous chronic complaints made to the 311 customer service center about conditions or circumstances in private buildings or real property with residential tenants. An agency must investigate each anonymous chronic complaint for three months from the date of the third such complaint. The agency must make a good faith effort to substantiate whether the conditions or circumstances exist and if they constitute a violation of any applicable law.