Establishes the "NY broadband resiliency, public safety and quality act" to oversee broadband and VoIP service quality and reliability.

The bill enacts the "NY broadband resiliency, public safety and quality act" to ensure oversight of broadband and voice over internet protocol (VoIP) service quality and reliability. It mandates the Public Service Commission to establish minimum network service quality benchmarks, including standards for service restoration and customer service. The act also requires internet service providers to report data on pricing and adoption of VoIP and broadband services.

Establishes the "NY broadband resiliency, public safety and quality act" to oversee broadband and VoIP service quality and reliability.

The bill enacts the "NY broadband resiliency, public safety and quality act" to ensure oversight of broadband and voice over internet protocol (VoIP) service quality and reliability. It mandates the Public Service Commission to establish minimum network service quality benchmarks, including standards for service restoration and customer service. The act also requires internet service providers to report data on pricing and adoption of VoIP and broadband services.