New York S02258 requires utility corporations and municipalities to provide emergency notices in multiple languages.
New York S02258 amends the public service law to mandate that utility corporations and municipalities provide emergency notices in English and other specified languages, including Spanish, Haitian-Creole, Mandarin, Cantonese, Arabic, French, Urdu, Russian, Yiddish, Korean, Bangla, Polish, Italian, Hindi, and Tagalog. These notices, which include termination notices, outage notices, and work notices impacting services, must be available in paper format or electronically through call, text, or email. The commission will determine the necessary languages.
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