Establishes minimum standards for payment plans for eligible customers, including timelines and reasonableness of agreements.
This bill amends the public service law to establish minimum standards for payment plans for eligible customers. It requires the public service commission to set standards for payment plans, including the reasonableness of agreements and timelines for payment. Payment plans must allow customers to pay past-due amounts over a period of time, unless the amounts relate to theft of service or failure to abide by the terms of a time-payment plan. Eligible customers must provide documentation of eligibility for certain income-based assistance programs.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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