Prohibits utility corporations from imposing late fees, interest, or penalties during an investigation by the commission.

The bill prohibits utility corporations from imposing late fees, interest, or penalties during an investigation by the commission. It allows retroactive late fees, interest, or penalties if a determination is made in favor of such utility corporation. The bill also prohibits utility services from being terminated during an investigation by the commission. Utility corporations must notify residential customers of investigations within ten days and the department must notify the general public within three days.

Prohibits utility corporations from imposing late fees, interest, or penalties during an investigation by the commission.

The bill prohibits utility corporations from imposing late fees, interest, or penalties during an investigation by the commission. It allows retroactive late fees, interest, or penalties if a determination is made in favor of such utility corporation. The bill also prohibits utility services from being terminated during an investigation by the commission. Utility corporations must notify residential customers of investigations within ten days and the department must notify the general public within three days.