Establishes utility billing integrity and consumer protections through anomaly detection, advanced data analytics, and artificial intelligence.

The "utility billing integrity act" mandates that every utility implement and maintain a billing integrity program using anomaly detection systems to review all residential utility bills before issuance. If a billing anomaly is identified, the utility must promptly notify the customer that the bill is under review. The Public Service Commission is tasked with ensuring compliance, establishing performance standards, and imposing penalties for noncompliance.

Establishes utility billing integrity and consumer protections through anomaly detection, advanced data analytics, and artificial intelligence.

The "utility billing integrity act" mandates that every utility implement and maintain a billing integrity program using anomaly detection systems to review all residential utility bills before issuance. If a billing anomaly is identified, the utility must promptly notify the customer that the bill is under review. The Public Service Commission is tasked with ensuring compliance, establishing performance standards, and imposing penalties for noncompliance.