Restructures New York telecommunications relay service center as a statewide workforce and extends related provisions until June 30, 2030.

This bill restructures the New York telecommunications relay service center as a statewide workforce, requiring that all employees reside within Onondaga County or adjoining counties. It also extends the provisions of law authorizing the establishment of this workforce from June 30, 2027 until June 30, 2030. The workforce must handle a minimum of eighty percent of all calls utilizing telecommunications relay service. Contracts to provide these services are renewable for up to five years.

Restructures New York telecommunications relay service center as a statewide workforce and extends related provisions until June 30, 2030.

This bill restructures the New York telecommunications relay service center as a statewide workforce, requiring that all employees reside within Onondaga County or adjoining counties. It also extends the provisions of law authorizing the establishment of this workforce from June 30, 2027 until June 30, 2030. The workforce must handle a minimum of eighty percent of all calls utilizing telecommunications relay service. Contracts to provide these services are renewable for up to five years.