Establishes the 2-1-1 essential community services hotline system in New York.
The bill establishes the 2-1-1 essential community services hotline system, designating the office of children and family services to oversee it. The hotline will be available statewide, 24/7, and provide language assistance for limited and non-English speakers. It will offer referrals for services including basic human needs, work support, children and family support, and more. The office of children and family services will collect data on hotline usage and submit annual reports to the governor and the legislature.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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