New York A00222 imposes liability on chatbot proprietors for misleading or harmful information causing financial loss or harm.
New York A00222 amends the general business law to hold chatbot proprietors liable for providing misleading, incorrect, contradictory, or harmful information that results in financial loss or other harm to users. The bill defines "chatbot" and "proprietor" and mandates that chatbots used as human representatives cannot disclaim liability for harm caused by their responses. It requires chatbots to use commercially reasonable and technically feasible methods to determine if a user is a minor or expressing thoughts of self-harm, and to prevent promoting self-harm.
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- Core Provisions
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- Impact
- Legal Framework
- Critical Issues
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