Enacts the "protect our most vulnerable act" to prevent utility companies from discontinuing services to elderly customers making good faith payments.
The bill, known as the "protect our most vulnerable act," prohibits utility companies and municipalities from discontinuing electric, gas, and water services to elderly customers who make good faith payments between five and fifteen percent of their monthly incomes. It mandates that utilities must provide clear evidence of nonpayment and prohibits interference with payment methods. The Public Service Commission is tasked with establishing oversight, including audits, corrective actions, and penalties for violations.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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