Enacts the "utility penalty and customer bill relief act" to return penalties to rate payers if service targets are not met.
The "utility penalty and customer bill relief act" requires gas, electric, combination gas and electric, water-works corporations, and the Long Island power authority to return financial penalties or negative revenue adjustments to rate payers as a direct bill credit if they fail to achieve annual customer service performance targets. The Public Service Commission must report annually on the time taken to return these funds.
Included in complete analysis
- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
See what it does, who it affects, and the critical issues in plain language. Free, 30 seconds.