New York S05697 mandates utility corporations and municipalities to include the total amount owed on service bills in emails to customers, ensuring.

New York S05697 amends the public service law to require utility corporations and municipalities to include the total amount owed on service bills in emails sent to residential customers. The bill mandates that this amount must be prominently displayed and easily visible upon opening the email. Utility companies must ensure the bill total is accurate and up-to-date at the time of sending the email. This change aims to provide customers with clear and immediate information about their service bill amounts.

New York S05697 mandates utility corporations and municipalities to include the total amount owed on service bills in emails to customers, ensuring.

New York S05697 amends the public service law to require utility corporations and municipalities to include the total amount owed on service bills in emails sent to residential customers. The bill mandates that this amount must be prominently displayed and easily visible upon opening the email. Utility companies must ensure the bill total is accurate and up-to-date at the time of sending the email. This change aims to provide customers with clear and immediate information about their service bill amounts.