New York S05553 mandates utilities to notify customers of proposed rate hikes via text, email, and monthly billing statements.

New York S05553, known as the "rate hike notice act," requires utilities to inform customers about proposed rate increases through text, email, and monthly billing statements. The notice must include the utility's name, the percentage increase for residential and commercial customers, and instructions for finding additional information. Customers must be given an option to opt-out of text notifications. The notice must be sent within one business day of the information's publication and must include a separate page in the monthly billing statement.

New York S05553 mandates utilities to notify customers of proposed rate hikes via text, email, and monthly billing statements.

New York S05553, known as the "rate hike notice act," requires utilities to inform customers about proposed rate increases through text, email, and monthly billing statements. The notice must include the utility's name, the percentage increase for residential and commercial customers, and instructions for finding additional information. Customers must be given an option to opt-out of text notifications. The notice must be sent within one business day of the information's publication and must include a separate page in the monthly billing statement.