Ensures language assistance services by state agencies; requires record-keeping and annual reporting.
New York S04737 mandates that all state agencies provide language assistance services to limited English proficient individuals. It requires agencies to maintain records of the primary languages spoken by individuals seeking such services, regardless of whether they receive the services. Additionally, agencies must submit an annual report to the president detailing their compliance with these requirements, including identifying primary languages used by the public and the percentage of agency interactions with non-English speakers.
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