New York S04537 mandates call-blocking services in state contracts for voice services and shields providers from liability for call-blocking failures.
New York S04537 amends the state finance law to require that state contracts for voice services include a call-blocking service. This service uses analytics to identify and block unwanted calls. The bill also ensures that voice service providers are not held civilly or criminally liable for any failures in blocking unwanted calls or for mistakenly blocking calls that should not have been blocked.
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