New York S04111 establishes a cell phone users' bill of rights.
New York S04111 creates a cell phone users' bill of rights, providing customers with a thirty-day trial period for cellular phones and services. Customers returning a phone or canceling service within this period are exempt from termination fees. Companies must provide clear monthly statements detailing fees, costs, and taxes. Customers are not liable for unauthorized calls or messages. Violators face fines and civil damages. The act takes effect 120 days after enactment.
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