New York S02440 mandates stores to display return and refund policies, including tracking of returns, and provides automatic refunds or credits if.
New York S02440 amends the general business law to require retail mercantile establishments to publicly display their return and refund policies, including tracking of returns. The display must be on a label attached to the item, a sign at the cash register, a sign visible from the cash register, or a sign at each store entrance. Failure to display these policies results in the buyer being entitled to an automatic refund or credit, provided the merchandise has not been used or damaged. Violating establishments face civil penalties of $100 to $500 per violation.
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