Directs NYCHA and NYC DOT to establish a 311 hotline for public housing complaints.
The bill amends the public housing law and the New York City Charter to direct the New York City Housing Authority (NYCHA) and the Department of Information Technology and Telecommunications to establish a 311 hotline. This hotline will allow residents of NYCHA projects to report housing violations and submit other complaints. The Department is authorized to create rules and procedures for accepting and processing these complaints, and for transmitting them to NYCHA. The bill takes effect 180 days after becoming law.
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