New York S02153 amends the public service law to limit customer liability for cable bills after a disconnection or downgrade in service.

New York S02153 amends the public service law to ensure that customers requesting a disconnection or downgrade in cable service are only liable for services incurred up to the date the disconnection or downgrade is effective. Customers who have paid in advance for the billing period when the disconnection or downgrade occurred are entitled to a pro rata refund or, in the case of a downgrade, a billing credit. This change aims to protect customers from unexpected charges after they have requested to change or reduce their cable service.

New York S02153 amends the public service law to limit customer liability for cable bills after a disconnection or downgrade in service.

New York S02153 amends the public service law to ensure that customers requesting a disconnection or downgrade in cable service are only liable for services incurred up to the date the disconnection or downgrade is effective. Customers who have paid in advance for the billing period when the disconnection or downgrade occurred are entitled to a pro rata refund or, in the case of a downgrade, a billing credit. This change aims to protect customers from unexpected charges after they have requested to change or reduce their cable service.