Requires utility companies to reimburse consumers for food and medication spoilage due to power outages lasting seventy-two hours or more.
This bill amends the public service law to require utility companies to reimburse residential and small business customers for food and medication spoilage caused by power outages lasting at least seventy-two hours. Customers must provide an itemized list and proof of loss within fourteen days of the outage. Reimbursements are capped at $235 for an itemized list and $540 for proof of loss. The bill also mandates the Department of Public Service to define terms such as "widespread prolonged outage" and "proof of loss" through rules and regulations.
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- Critical Issues
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