New York S01333 establishes quality of service standards for internet service providers.
New York S01333 amends the public service law to direct the public service commission to establish quality of service standards, minimum performance levels, customer-specific credits, and reporting requirements for internet service providers. These standards include measures for repairs for service outages, completion of installation orders, and prioritizing service for special-needs subscribers. The commission can assess civil penalties for violations, with amounts based on factors such as the seriousness of the violation and the provider's financial status.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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