New York A08522 protects rental car customers by ensuring rental companies charge no more than the quoted reservation rate.
New York A08522, known as the "guaranteed reservation protection for rental car customers act," mandates that rental vehicle companies cannot charge an authorized driver more than the rate quoted in their reservation. If the reserved vehicle is unavailable, the company must provide a vehicle of equal or greater value at no extra charge. If this is not possible, the company must reimburse the driver for reasonable transportation expenses to secure an alternative vehicle or travel option.
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