New York A08369 requires cable television companies to issue credits for service outages to affected subscribers.

New York A08369 amends the public service law to mandate that cable television companies issue credits for service outages to all affected subscribers. The credit is based on the duration of the outage, with a minimum credit for each 24-hour period during which the outage lasts at least four hours. If the outage continues for 24 hours or more, the credit is one thirtieth of the monthly rate for all services and facilities rendered useless or substantially impaired. The credit period begins 24 hours after commercial power is restored if the outage was due to loss of power.

New York A08369 requires cable television companies to issue credits for service outages to affected subscribers.

New York A08369 amends the public service law to mandate that cable television companies issue credits for service outages to all affected subscribers. The credit is based on the duration of the outage, with a minimum credit for each 24-hour period during which the outage lasts at least four hours. If the outage continues for 24 hours or more, the credit is one thirtieth of the monthly rate for all services and facilities rendered useless or substantially impaired. The credit period begins 24 hours after commercial power is restored if the outage was due to loss of power.