New York A07182 mandates stores to display return and refund policies, including tracking of returns; non-compliance grants buyers an automatic.

New York A07182 amends the general business law to require retail establishments using electronic systems to track returns or exchanges to conspicuously display their return and refund policies. These policies must be posted on a label attached to the item, on a sign at the cash register, a sign visible from the cash register, or at each store entrance. Failure to display these policies allows buyers to request a cash refund or credit, provided the merchandise is unused and undamaged. Violating establishments face civil penalties of $100 to $500 per violation.

New York A07182 mandates stores to display return and refund policies, including tracking of returns; non-compliance grants buyers an automatic.

New York A07182 amends the general business law to require retail establishments using electronic systems to track returns or exchanges to conspicuously display their return and refund policies. These policies must be posted on a label attached to the item, on a sign at the cash register, a sign visible from the cash register, or at each store entrance. Failure to display these policies allows buyers to request a cash refund or credit, provided the merchandise is unused and undamaged. Violating establishments face civil penalties of $100 to $500 per violation.