New York A04232 mandates utility companies to compensate consumers for spoiled food and medication due to power outages lasting seventy-two hours or.
New York A04232 amends the public service law to require utility companies to reimburse consumers for spoilage of food and medication due to lack of refrigeration during power outages lasting seventy-two hours or more. Residential customers must provide an itemized list or proof of loss within fourteen days of the outage. Reimbursements for residential customers are capped at $235 for food and $540 for medication. Small businesses can claim up to $10,700 for spoiled food. The utility company must process reimbursements within thirty days of receiving the required documentation.
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