New York A03743 requires electric corporations to establish a unique priority phone number for customers with documented medical needs for essential.
New York A03743 amends the public service law to mandate that each electric corporation establish a unique priority phone number, operational every day, for customers who have documented their need for essential electricity for medical reasons. Customers can use this number to register, receive information on storm severity, report outages, get safety precautions, and access other emergency-related details. Electric corporations must notify customers of this number through bill inserts, email, and their website. The act takes effect immediately.
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