New York A03414 requires internet service providers to issue prorated bill credits for outages over one hour.

New York A03414, known as the "internet service outage consumer protection act," mandates that internet service providers in the state issue prorated bill credits to consumers for any internet service outage lasting more than one hour. The credit is calculated based on the consumer's monthly service rate, prorated for the duration of the outage, and automatically applied to the consumer's next bill cycle.

New York A03414 requires internet service providers to issue prorated bill credits for outages over one hour.

New York A03414, known as the "internet service outage consumer protection act," mandates that internet service providers in the state issue prorated bill credits to consumers for any internet service outage lasting more than one hour. The credit is calculated based on the consumer's monthly service rate, prorated for the duration of the outage, and automatically applied to the consumer's next bill cycle.