Establishes the state office of the utility consumer advocate to represent residential utility customers.
The bill creates the state office of the utility consumer advocate to represent the interests of residential utility customers. This includes participating in proceedings related to changes in rates, charges, terms, and conditions of service, as well as the adoption of rules, regulations, guidelines, orders, standards, or final policy decisions. The advocate can join with customers in bringing actions and must issue an annual report detailing proceedings, estimated savings, and policy recommendations.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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