New York A02186 directs the public service commission to study consumer protections by electric corporations and utilities, including customer.
New York A02186 mandates the public service commission to conduct a study on consumer protections adopted by electric corporations and utilities. The study will analyze the effectiveness of current utility procedures for notifying customers in arrears on utility charges about avoiding service termination, including the availability of deferred payment agreements. The commission will also review the adequacy of its assistance to customers negotiating deferred payment agreements.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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