New York A01772 mandates hotels, motels, and businesses to ensure their multi-line telephone systems allow direct 911 calls and notify central.
New York A01772 amends the general business law to ensure access to emergency services via telephone. It requires hotels, motels, and businesses operating multi-line telephone systems to configure their systems to allow direct 911 calls without access codes. It also mandates that these systems notify a centralized location of any 911 calls made. Businesses unable to upgrade their hardware must place instructional stickers on their phones. Violations are subject to fines, with a hearing required before any fine is imposed. The act takes effect 180 days after becoming law.
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