Establishes a Maryland 3-1-1 Oversight Board to expand and oversee the 3-1-1 Program.

The bill establishes the Maryland 3-1-1 Oversight Board to expand and oversee the 3-1-1 Program, which uses technology to report and resolve community infrastructure and service issues on a nonemergency basis. The Board will designate counties to participate in the program, review vendor applications, and require the Maryland Information Network to solicit requests for proposals from vendors. The Board will also establish a chatbot and voicebot in participating counties by specific deadlines.

Establishes a Maryland 3-1-1 Oversight Board to expand and oversee the 3-1-1 Program.

The bill establishes the Maryland 3-1-1 Oversight Board to expand and oversee the 3-1-1 Program, which uses technology to report and resolve community infrastructure and service issues on a nonemergency basis. The Board will designate counties to participate in the program, review vendor applications, and require the Maryland Information Network to solicit requests for proposals from vendors. The Board will also establish a chatbot and voicebot in participating counties by specific deadlines.