Authorizes grants to crisis call centers to improve technology, training, operations, and staffing.
The 9-8-8 Call Center Improvement Act amends the Public Health Service Act to authorize the Secretary of Health and Human Services to award grants to new or existing crisis call centers serving regional or local areas. These grants aim to purchase or upgrade call center technology, provide training for call center staff, improve call center operations, and facilitate the hiring of call center staff. The act authorizes $441,000,000 for fiscal year 2027 to support these improvements.
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