Authorizes grants for crisis call centers to improve technology, staff training, and operations.
The bill, known as the "9-8-8 Call Center Improvement Act," amends the Public Health Service Act to authorize the Secretary of Health and Human Services to award grants to new or existing crisis call centers serving regional or local areas. These grants aim to purchase or upgrade call center technology, provide training for call center staff, and improve overall call center operations. The bill authorizes $441,000,000 for fiscal year 2027 to carry out these provisions.
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