Washington SB5871 regulates motor vehicle glass repair claims by prohibiting certain practices and requiring transparency from repair shops.
Washington SB5871 establishes rules for motor vehicle glass repair claims, prohibiting repair shops from offering incentives to insureds, charging excessive fees, or providing false information. Repair shops must notify insureds if their vehicle has an advanced driver assistance system and whether calibration is needed post-repair. Insureds have the right to choose any repair shop and cannot be required to use a specific one. Insurers or third-party administrators owning repair shops must post notices informing customers of their ownership.
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