Washington SB5207 mandates refunds for consumers who cancel term-based subscriptions to electronic media services early.
Washington SB5207 requires electronic media services to provide refunds to consumers who cancel their subscriptions early. The refund must be calculated on a pro rata basis based on the time the subscription was in effect and the charges agreed to by the consumer. The bill defines "electronic media service" as a commercial entity providing intangible information or entertainment like music, news, software, or games. It also mandates that these services disclose refund schedules and fees before initiating a subscription. The attorney general can enforce this law on behalf of consumers.
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