Vermont H0898 establishes consumer protections for telecommunications network transitions from copper to fiber-based networks and VoIP service.

Vermont H0898 mandates that telecommunications carriers provide written notice to customers and the Commissioner of Public Service before transitioning from copper to fiber-based networks. The notice must detail service changes, potential impacts, and backup power options. The bill also requires the Commissioner to develop consumer education and outreach programs to inform customers about the transition, including the need for backup power and testing auxiliary devices. Additionally, VoIP service providers must report annually on the number of customers with backup power options.

Vermont H0898 establishes consumer protections for telecommunications network transitions from copper to fiber-based networks and VoIP service.

Vermont H0898 mandates that telecommunications carriers provide written notice to customers and the Commissioner of Public Service before transitioning from copper to fiber-based networks. The notice must detail service changes, potential impacts, and backup power options. The bill also requires the Commissioner to develop consumer education and outreach programs to inform customers about the transition, including the need for backup power and testing auxiliary devices. Additionally, VoIP service providers must report annually on the number of customers with backup power options.