Texas SB838 mandates clear disclosure and multiple cancellation methods for subscription service contracts.
Texas SB838 introduces requirements for subscription service contracts, including clear disclosure of contract terms and cancellation procedures. Service providers must inform consumers about the nature of the contract and cancellation options at the time of contract formation. Cancellation methods may include toll-free telephone numbers, email, mailing addresses, and other cost-effective means. If a contract is not entered into electronically, mail cancellation is required. Contracts with automatic renewal clauses must provide additional notice 90 days before renewal.
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