Texas HB5017 mandates insurers to attempt communication with insureds five times or until they respond within 45 days of a liability claim.

Texas HB5017 amends the Insurance Code to require personal automobile insurance policies to include a provision for insurers. Insurers must attempt to communicate with the named insured at least five times or until they respond within 45 days of a liability claim. If the insurer cannot communicate with the insured, they must pay the claim to the third-party claimant and decline to renew the policy. This provision applies to policies delivered, issued for delivery, or renewed on or after January 1, 2026.

Texas HB5017 mandates insurers to attempt communication with insureds five times or until they respond within 45 days of a liability claim.

Texas HB5017 amends the Insurance Code to require personal automobile insurance policies to include a provision for insurers. Insurers must attempt to communicate with the named insured at least five times or until they respond within 45 days of a liability claim. If the insurer cannot communicate with the insured, they must pay the claim to the third-party claimant and decline to renew the policy. This provision applies to policies delivered, issued for delivery, or renewed on or after January 1, 2026.