Texas HB2685 mandates evaluations of 2-1-1 services by the housing and health services coordination council.

Texas HB2685 requires the housing and health services coordination council to evaluate the 2-1-1 services provided by the Texas Information and Referral Network. The evaluation must consider data from user calls and website visits, the database integration status, user interviews, referral outcomes, and leadership recommendations. The council must complete and submit this evaluation to the department by August 1 of each even-numbered year. The bill also allows the department to use general revenue funds to contract for services related to these evaluations.

Texas HB2685 mandates evaluations of 2-1-1 services by the housing and health services coordination council.

Texas HB2685 requires the housing and health services coordination council to evaluate the 2-1-1 services provided by the Texas Information and Referral Network. The evaluation must consider data from user calls and website visits, the database integration status, user interviews, referral outcomes, and leadership recommendations. The council must complete and submit this evaluation to the department by August 1 of each even-numbered year. The bill also allows the department to use general revenue funds to contract for services related to these evaluations.