S.2429

Requires all public utilities to maintain a customer service facility within the state to perform services such as addressing customer inquiries and accepting bill payments.

Complete·6/24/26
Introduced Text

Rhode Island S2429 mandates public utilities to maintain a customer service facility within the state.

Rhode Island S2429 amends the duties of public utilities by requiring them to maintain a customer service operation within the state. This facility must be reasonably staffed to handle customer inquiries, accept bill payments, and perform other services directed by the public utilities commission. The act takes effect upon passage.

Included in complete analysis

  • Overview
  • Core Provisions
  • Implementation
  • Impact
  • Legal Framework
  • Critical Issues

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Sponsors

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4
0
Democratic CaucusRepublican Caucus

Roll Call Votes

69 Yea

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0 Nay

6 Not Voting

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Calendar

Jun 2

12:00 AM

Senate Commerce Consideration

Apr 7

12:00 AM

Senate Commerce Hearing

History

Jun 24

Senate

Effective without Governor's signature

Jun 16

Senate

Transmitted to Governor

Jun 8

House

House passed in concurrence