Rhode Island H7332 mandates public utilities to maintain a customer service facility within the state.

Rhode Island H7332 amends the duties of public utilities by requiring them to maintain a customer service operation within the state. This facility must be reasonably staffed to handle customer inquiries, meet with customers, accept bill payments, and perform other services directed by the public utilities commission. The bill takes effect upon passage.

Rhode Island H7332 mandates public utilities to maintain a customer service facility within the state.

Rhode Island H7332 amends the duties of public utilities by requiring them to maintain a customer service operation within the state. This facility must be reasonably staffed to handle customer inquiries, meet with customers, accept bill payments, and perform other services directed by the public utilities commission. The bill takes effect upon passage.