Pennsylvania SB154 amends the Public Utility Code to enhance protections for utility customers, particularly those with low incomes.
Pennsylvania SB154 amends the Public Utility Code to introduce measures aimed at protecting responsible utility customers, especially those with low incomes. The bill mandates that public utilities contact customers with overdue accounts over 90 days to offer payment arrangements and resources. It also requires annual reporting of residential accounts with over $10,000 in arrearages. The bill prohibits public utilities from requiring cash deposits from customers eligible for assistance programs and mandates reconnection of service under specific conditions.
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- Overview
- Core Provisions
- Implementation
- Impact
- Legal Framework
- Critical Issues
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