North Carolina H1085 aims to enhance cable service complaint resolution by designating the Consumer Protection Division of the Attorney General's.

North Carolina H1085 establishes the Consumer Protection Division of the Attorney General's Office as the designated state agency to receive, investigate, and resolve customer complaints about cable services. The bill classifies persistent or repeated violations of federal customer service requirements or cable service provider agreements as unfair or deceptive practices. It also empowers the Division to bring civil actions for revenue forfeiture related to violations and mandates that cable service providers include a complaint contact statement on customer bills.

North Carolina H1085 aims to enhance cable service complaint resolution by designating the Consumer Protection Division of the Attorney General's.

North Carolina H1085 establishes the Consumer Protection Division of the Attorney General's Office as the designated state agency to receive, investigate, and resolve customer complaints about cable services. The bill classifies persistent or repeated violations of federal customer service requirements or cable service provider agreements as unfair or deceptive practices. It also empowers the Division to bring civil actions for revenue forfeiture related to violations and mandates that cable service providers include a complaint contact statement on customer bills.