New Jersey S331 mandates motor vehicle rental companies to offer 24-hour drop-off or return service.
New Jersey S331 requires motor vehicle rental companies to allow customers to return rented vehicles at any time of day. This change aims to accommodate unforeseen circumstances like traffic or travel delays that might prevent timely returns. Non-compliance with this requirement results in civil penalties: $2,500 for a first offense and up to $5,000 for subsequent offenses, enforced by the Director of the Division of Consumer Affairs.
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