New Jersey S2175 mandates social media companies to provide a toll-free number for New Jersey account holders to report fraudulent account actions.
New Jersey S2175 requires social media companies to establish a 24-hour toll-free telephone number for New Jersey account holders to report fraudulent account actions, including unauthorized access. The bill mandates that these companies publish the toll-free number and its purpose on email notifications and in a prominent location on the platform's homepage or help page. Failure to comply is an unlawful practice and a violation of the consumer fraud act, subject to penalties including monetary fines, cease and desist orders, punitive damages, and treble damages.
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