A5548

New Jersey A5548 requires telecommunications companies to provide bill credits for service outages over three hours.

New Jersey A5548, the "Automatic Utility and Communications Service Credit Act," mandates that telecommunications companies provide bill credits for service outages lasting more than three hours. These credits are prorated at one thirtieth of the customer's monthly bill for every three hours of outage. The bill applies to cable television companies, direct broadcast satellite service providers, internet service providers, local exchange telecommunications companies, wireless telephone providers, and interexchange telecommunications carriers.