New Jersey S4083 mandates CATV companies to set up a toll-free number for reporting and updates on service outages.
New Jersey S4083 requires cable television (CATV) companies to establish and maintain a toll-free telephone number for customers to report service outages and receive updates. The number must be published on every periodic bill and prominently displayed on the company's website. This act aims to ensure customers have a direct line to report issues and stay informed about service restorations, including estimated times for resumption.
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