New Jersey S2747 mandates state departments, agencies, authorities, or instrumentalities to offer a website link for public complaints.
New Jersey S2747 requires each state government department, agency, authority, or instrumentality to prominently display a link on its website for the public to submit complaints about the entity's performance or customer service. The head of each state entity must periodically review these complaints to determine appropriate actions for remedy. This act aims to enhance transparency and accountability by providing a straightforward method for public feedback.
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